Last updated: 10th of February, 2022
“Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, geographic location of your computer or mobile device, telephone number, email address and credit card information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
We may collect Personal Information from you when you (i) use or visit our Sites, (ii) register for Services or create an account or profile (“Account”), (iii) access Services through social networking sites or third party services, (iv) subscribe to newsletters; (v) send invites to join Services, “share” Services social networking sites or perform other similar features; (vi) request technical support; and (vii) otherwise use our online Services where Personal Information is required for such use and/or participation. Personal Information we collect will vary depending upon Services you use and may include your name, email address, phone number, birth date, mobile phone number and location.
We may use, depending on Services, (i) location based on the IP address presented by you, and/or (ii) network-based geo-location data based on proximity of network towers or the location of Wi-Fi networks.
Automatically Collected Information
Cookies and Other Technologies
We and our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with the Services and HTML-formatted email messages to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. Our third-party partners may use a “pixel tag” to collect anonymous information about your visits to the Sites and to other websites. This information is collected anonymously, in a manner that does not personally identify you.
When you visit and interact with Sites, we and/or third parties with whom we have contracted to provide services to us may collect your Internet Protocol Address (“IP Address“), which is a number that is automatically assigned to the computer that you are using by your internet service provider. This number is identified and logged automatically in our server log files whenever you visit Sites, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Sites and for fraud prevention purposes.
Do Not Track
If you disable cookies or activate “do not track” signals or other mechanisms in your browser, you may lose some or all of the features and functionalities of Services.
We use non-Personal Information for the above purposes and in addition in order to (i) monitor and analyze use of Services and for the technical administration of Sites, (ii) improve our Sites and Services, (iii) generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and (iv) verify that users of Services meet the criteria required to process their requests.
Service Providers and Location of your Information
Upon using service providers, Your Information can also be transferred to countries outside the European Economic Area and in such case myPlane has appropriate safeguards in place by using standard data protection clauses approved by the European Commission.
We may use also third-party analytics tools to help us measure traffic and usage trends for Services. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving Services. We may collect and use this analytics information together with your Personal Information and non-Personal Information and stitch together session data from unauthenticated user visits with authenticated user visits to build a broader profile of our individual users so that we can serve you better.
Compliance with Law and Law Enforcement
We understand the importance of privacy and security to our users and have made them a priority. myPlane uses a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure and trains myPlane employees on privacy and security issues. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your Personal Information for improper purposes, and we do not promise that your Personal Information or private communications will be protected from unauthorized disclosure or use. myPlane is not responsible for the actions of those who obtain your content in this manner. myPlane cannot guarantee your safety and security and you should be aware that submitting any information and using the Services is done at your own risk. Please do not provide any privileged information on Sites or when using Services.
We keep your data on your behalf and for your benefit. You can correct or delete your account information by following the instructions on Services or by e-mail at info(at)myplane.io. You may also email us to request for further assistance.
All information passed through myPlane is primarily handled in Finland, but may from time to time be handled in any country in which myPlane or its co-operating companies maintain facilities or operations. By using the Services, you agree that the handling of your personal information and any communication through the Services will be governed by the laws of Finland.
You have the right to make a complaint at any time to the Finnish supervisory authority for data protection issues (in Finnish: “tietosuojavaltuutetun toimisto”). We would, however, appreciate the chance to deal with your concerns as the first instance.
We will only retain your Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your Personal Information for a longer period to enable us to comply with external reporting requirements and/or in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
We maintain details of retention periods for different aspects of your Personal Information and regularly review to ensure we are in compliance with any limitation periods and record retention obligations that are imposed to us by applicable mandatory law.
Under certain circumstances, you have rights under applicable data protection legislation in relation to your Personal Information.
(1) Request access to your Personal Information.
(2) Request correction of your Personal Information.
(3) Request erasure of your Personal Information.
(4) Object to processing of your Personal Information.
(5) Request restriction of processing your Personal Information.
(6) Request transfer of your Personal Information.
(7) Right to withdraw any consent you have given to us.
(8) Right to opt-out from receiving any marketing information from us (e.g. marketing messages).
If you wish to exercise any of the rights set out above, please send email to info(at)myplane.io, attn: Data Protection Officer, or via address Lapinlahdenkatu 16, 00180 Helsinki.
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within two (2) months. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you duly updated.